Our Reservations Call Centre is open 7 days a week from 7:30 am to 8:00 pm. Additionally, our website features a Chatbot for general inquiries. If your query cannot be resolved through the Chatbot, please reach out to us by using any of the following methods:
At our Port Denarau check-in counter, you’ll be greeted with a warm ‘Bula’ smile and our knowledgeable staff can assist you with any information and extra arrangements you might require.
From here, you’ll board the Yasawa Flyer and begin your adventure into the islands.
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FUEL SURCHARGE IN EFFECT – UPDATED MONDAY 1ST OF JANUARY 2024
South Sea Cruises currently has a fuel surcharge to take effect for customers travelling with us on a resort transfer as well as applicable day trips.
South Sea Cruises also notes that since setting the 2023/24 transfer rates, the Fiji Government has removed the 10c per litre duty concession which South Sea Cruises had factored into our rates at the time of issue and has now had to absorb.
The applicable fuel surcharges in effect for travel as of Friday, 1st December 2023 are as follows:
All fuel surcharges stated are in FJD and include applicable taxes.
ADVISORY #X, UPDATED XXXXXXX
As at x.xxam this morning, South Sea Cruises/Awesome Adventures Fiji continue to monitor the various weather models including the Fiji Met who have issued a Heavy Rain Warning for the whole of the Fiji Group. This heavy rain warning coupled with what is expected to be rough seas has resulted in some disruption to our services.
Resort Transfer services to the Yasawa Islands are cancelled today in the interest of customer and crew safety. We ask all customers for their patience and understanding in this regard.
To re-book and confirm your departure, please contact our Cruise Centre at reservations@ssc.com.fj or phone +679 9995512. Customers who can not travel on another date and require a refund should contact their booking agent or if booked directly with South Sea Cruises should email: customerservices@ssc.com.fj
UPDATED XXXXXXX
As at x.xxam this morning, South Sea Cruises/Awesome Adventures Fiji continue to monitor the various weather models including the Fiji Met who have issued a Heavy Rain Warning for the whole of the Fiji Group. This heavy rain warning coupled with what is expected to be moderate – rough seas has resulted in some disruption to our services.
Resort Transfer services to the Yasawa Islands will continue to operate today as scheduled but are subject to delays and/or a suspension of services without prior notice should our Operations and/or Vessel Crews decide to do so in the interest of customer and crew safety. We ask all customers for their patience and understanding in this regard.
Should customers need to alter their travel arrangements with South Sea Cruises, please contact our Cruise Centre at reservations@ssc.com.fj or phone +679 9995512. Customers who cannot travel on another date and require a refund should contact their booking agent or if booked directly with South Sea Cruises should email: customerservices@ssc.com.fj